Last updated: August 2026
Non-refundable, regardless of the result. This fee pays for the assessment itself — a real, honest evaluation of your case — not for a particular verdict. Whether the result is "likely," "borderline," or "not a good candidate right now," the work was done and the fee is not returned.
This package is refunded according to the table below. The distinction is simple: we stand behind our guidance when it's followed. We can't stand behind an application we didn't actually help build.
| Situation | Refund |
|---|---|
| You provided every document requested, submitted the application as advised, and it was refused. | 100% |
| You missed or delayed a document we clearly requested, but the application was still submitted and was refused. | 50% |
| You submitted something materially different from what we advised (different documents, different story, different timing) and it was refused. | 0% |
| You gave inaccurate information during the eligibility interview that affected our guidance. | 0% |
| Your visa was approved. | No refund — the package worked. |
| You never submitted an application at all. | 0% — the guarantee covers a refusal, not a change of plans. Contact us if your situation genuinely changed; handled case by case. |
Message the same WhatsApp number with your visa decision (a screenshot of the refusal letter if you have one). We'll review the conversation record and confirm your refund status within 5 business days. Refunds are issued to the original payment method via Stripe.
This refund covers only the $197 NoVisaFee package fee. It does not cover consulate/embassy application fees, biometrics fees, courier costs, or any other third-party expense — those are paid directly to the relevant government or vendor and are non-refundable by us regardless of outcome.
No one — not us, not a lawyer, not a licensed immigration consultant — can guarantee a visa will be approved. The guarantee here is financial: if it's refused under the conditions above, you get your money back. It is not, and cannot be, a promise about the consulate's decision.